The Administrative Professional Development Series will assist attendees in learning to do the tasks typically associated with being in an Administrative Professional position.
Session One: Communications and Relationships as an Administrative Professional
May 10, 2012: 11:30 AM – 1 PM
Strong intrapersonal skills are an asset for any employee, but especially important for the administrative professional. It is the administrative professional who is often at the forefront of business relationships. Whether assisting a client, communicating with the director, or representing the organization in professional organizations, being an effective communicator and more importantly, an active listener, is essential to the job. This session will give tips on how the successful administrative professional can build and maintain relationships with co-workers, management, clientele and others while representing the organization. Attendees will explore multiple office techniques including DISC Behavioral Profiles and regulations regarding whistler blower policies.
Session Two: Managing Electronic Communications
June 14, 2012: 11:30 AM – 1 PM
With the rapidly changing technological environment, administrative professionals often assist in media relations. A social media strategy can complement other marketing activities. While drafting a social media strategy, it is important to have a good grasp of your company, its business objectives, its major competitors, partners as well as other marketing channels being utilized. This session will cover marketing and public relations campaigns, and how to develop and incorporate a social media strategy into the mix. Not only will administrative professionals learn how to assist managers with social media during this session, they will also receive ideas on how to manage information overload and workplace expectations.
Session Three: Career Advancement for Administrative Professionals
July 12, 2012: 11:30 AM – 1 PM
Multiple resources are available to the administrative professional who directs efforts towards continued education. Enhancing competencies such as knowledge, skill and behavior can benefit the administrative professional as well as the entire organization. During this session, attendees will identify areas where they can seek training to see improvements, such as in time management and computer skills. Soft skills, such as creativity, emotional intelligence, professionalism, dependability and cooperation will also be covered.
Session Four: Office Professionalism
August 9, 2012: 11:30 AM – 1 PM
The administrative professional that has a high degree of professionalism is often considered to be competent and valuable to the organization. This is due to the credibility that the administrative professional receives when clientele, colleagues, and others can see that work, improved performance, and productivity are high priorities for the assistant. This session will allow administrative professionals the opportunity to grow by identifying key aspects that affect professionalism, and how they can advance these professional skills.
Each session in this Administrative Professional Development Series is available to Nonprofit Chamber of Service members for $20 per single session or a member can attend the entire series for $70.
Non-members must pay a registration fee of $75 per session or $260 to attend the entire series.
Registration costs include lunch.
The host for this series is Spirit Aerosystems.
Location:
Spirit Aerosystems, Inc.
4501 E. 47th Street South – East Entrance
Conference Room E216
Registration Form for the Administrative Professional Development Series.
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